What is Headless 360, Salesforce’s new suite of tools for third-party AI agents?
Indian Express·2h ago·Positive
What Happened
Salesforce unveiled Headless 360, a new suite enabling customers to integrate third-party AI agents like Microsoft Copilot, Google Gemini, and Anthropic Claude into their platforms. The tool automates workflows for customer support and sales teams through APIs, MCP tools, and CLI commands, simplifying previously complex integration processes and signaling Salesforce's shift toward an open AI ecosystem.
Key Entities
SalesforceHeadless 360Microsoft CopilotGoogle GeminiAnthropic ClaudeTDX developer conferenceSan Francisco