13 years after purchase, national consumer commission orders Mahindra to replace Scorpio SUV or refund Rs 12.27 lakh
Indian Express·2h ago·Positivity
What Happened
The National Consumer Disputes Redressal Commission ordered Mahindra and Mahindra to replace a defective Scorpio SUV or refund Rs 12.27 lakh. The vehicle, purchased May 13, 2011, developed recurring engine faults months after purchase. The commission found manufacturing defects that couldn't be corrected satisfactorily. The ruling overturned a 2016 state commission decision that awarded only Rs 50,000 compensation.
Key Entities
National Consumer Disputes Redressal CommissionMahindra and Mahindra LimitedScorpio SUVRs 12.27 lakhDr Inder Jit SinghJustice Dr Sudhir Kumar JainRajasthan State Consumer Commission